Please read our FAQ before sending us a message.

What payment methods do you accept?

We accept credit and debit cards and use PayPal to handle our payments.

What can I put on the personalised badges?

You can put any text, image or logo on the badges. Either upload a design when ordering or send an email to us via our contact form and one of the team will be happy to help you.

Do you have a template I can download?

Yes, you can download our templates here: 25mm | 58mm. You will need Adobe Acrobat to view the files. If you are not sure how to create a design, send an email to the team via our contact form and we will be happy to help you.

Can I put a photo on a badge?

Yes, we can add a photo to any badge. Select the personalised badge option and upload your photo. Our team will add the photo to the badge and then send you a proof to check before production starts to make sure you are happy with the badge before you receive it.

If I order more than one personalised badge, can I have a different name for each?

Yes, we provide an additional text field on the order page to add multiple names.

Do you offer a discount if I order more than one badge?

Yes, discounts are automatically applied at checkout if you order more than 20 badges.

What size badges do you make?

We make pin button badges (25mm) and birthday card badges (58mm)

Do your badges have a metal or a plastic back?

All our badges have a plastic back and can be secured using the metal fastener.

How much is shipping?

We offer flat rate shipping at £2.99 per order. Items will be sent via Royal Mail in protective packaging. If your order is worth £25 or more – we offer free standard delivery. If you would like your items faster, please contact us before placing the order.

What is the size of the free badge I get with my order?

Each order comes with a free 25mm happy badge – you can see the badge in our store.

How long does it take for the badges to arrive?

We aim to ship all badges within 7 days. Often, you will get your badges sooner than this.

Are your badges handmade?

Yes! All of our badges are handmade to order.